Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

Claire Swallow

Posted on 18 Jan 2015

Sid has sold us flights to Bangkok and to Auckland. I have been very pleased with his customer service. He has not been pushy, but has kept in touch with up dates and finding best possible deals.

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Tony Suarez

Posted on 12 Jan 2015

The service given to me by Jenny was first class keep up the good work ,friendly and helpful.

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Muriel Couper

Posted on 12 Jan 2015

Just to let you know that I was very impressed with the service I received when I purchased a flight with Hoodaki. The sales assistant, Ronn could not have been nicer and his English was so easy to un...

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Barry Iles

Posted on 06 Dec 2014

I was very pleased with the way both you and Annora dealt with my problems and would be happy to use you for future holidays and flights also would happily recommend you to friends.

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Bijal Lakhani

Posted on 01 Dec 2014

Recently I made a booking with Ronn and would like to say that I was very pleased with his service, he was very helpful and his customer service was fantastic. Since it was a last minute booking, Ronn...

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Pocy Nyathi

Posted on 30 Nov 2014

I must say after searching the net for over 96 hours, I came across your website and a very patient, knowledgeable and articulate representative who identified himself as NICK. Contrary to some other...

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Tachana

Posted on 28 Nov 2014

I am pleased the way I was dealt with the booking and the service was quick and efficient and no doubt we will book with yourselves again.

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Bob Bale-Frost

Posted on 26 Nov 2014

Thank you for helping me with the recent flight James booked for my wife. We have booked with you many times in the past and as usual it was friendly, very efficient and with competitive prices. W...

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Ritesh Punjabi

Posted on 25 Nov 2014

1 Quick and reliable services. 2 Positive and supportive attitude. 3 Right guidance to customers. Overall fantastic, prompt and genuine response. Once again, Thanks for your assistance for my...

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Francis Sturt

Posted on 25 Nov 2014

Hi, thanks for a good value service and your customer care. The agent was polite, friendly and very informative. Also, thank you for warning me about any difficulties I may face with the flights and i...

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Angela Clarke

Posted on 24 Nov 2014

I would like to say that I am so pleased with the service received from Fred regarding my recent booking. It was a difficult situation as I had already booked my flight through another agency but wa...

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Dennis James Verrall

Posted on 20 Nov 2014

Hi there thank you so much for booking my flight to the phillippines on Jan the 11th the lady that booked my flight was named Anora she was very very helpful lady and the service she provided was seco...

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Sharina Klaasens

Posted on 16 Nov 2014

I am pleased to provide feedback on the service that Ronn provided me with. He was polite and pleasant at all times. Ronn went out of his way to help me, which I appreciate very much. As usual, Hoodak...

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Rebeca Capece

Posted on 15 Nov 2014

Mr Alan, who assist me to buy the tickets to Bangkok,was extremely helpful and patient. I congratulate his service.

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Rehan Shah

Posted on 11 Nov 2014

On the 11th of November I called Davis to book a flight to Islamabad. He kindly searched for a suitable flight for the dates requested. I asked him to call me back in ten mins which he kindly did. He...

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James Heffernan

Posted on 11 Nov 2014

have used hoodaki travel before and the service is excellent..well done..!!!

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Zoe Wylde

Posted on 08 Nov 2014

On 25th Oct we had to re book flights to Abu Dhabi due to a train being cancelled from Wakefield to Kings Cross. We were extremely upset and worried that we might not be able to reach our final destin...

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Monique Rugambwa

Posted on 08 Nov 2014

I had a good service from Abhi who helped with everything with booking my flights to Africa! Many thanks I appreciate

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Shermeen Kabul

Posted on 31 Oct 2014

Axel was very helpful as it was a last minute booking he answered all my questions promptly Very satisfied with the service

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Phil Moran

Posted on 30 Oct 2014

I`ve recently purchased air tickets to koh Samui from Hoodaki. I dealt with James who was very thorough and polite. If there`s one thing I hate it`s being pressurised but with James there wasn`t any...

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Maaz Pasha

Posted on 30 Oct 2014

I must say the NICK, who was dealing with me on behalf your company , is very helpful and considerate professional. I am really thankful to him and your company as a whole.

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Douglas Redpath

Posted on 26 Oct 2014

Very Gooid Service and Good prices for flights from Michael and he cannot do enough for me the customer and an asset to Hoodaki

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Vaibhav Shekhar

Posted on 26 Oct 2014

I would like say that I have received an excellent service from your team member Nick. I have always used Hoodaki to book my tickets and I would recommend it to my friends and family members.

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Adwoa Akuoko

Posted on 24 Oct 2014

Alan, the agent was very professional and helpful, he took time to understand my requirements and did all he could to get me a flight within my budget and for the period I wanted. I will give him...

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Sachi

Posted on 18 Oct 2014

The customer service provide by James was fantastic. He came across very nicely We would certainly like to book again with Hoodaki

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Mudhoo Kiran

Posted on 16 Oct 2014

I was looking for an urgent flight to visit my father who was quite ill in Mauritius. I called Benz Travel agency and spoke to a gentleman called Axel. I personally found Axel very professional and ef...

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Monalisa Mateo

Posted on 16 Oct 2014

I would like to take the time to leave a review for Michael. My partner has used Michael on a number of occasions and came highly recommended. I experienced Michael’s services for the first time...

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Pat Lucas

Posted on 14 Oct 2014

I was helped on the phone to book a flight from Heathrow to Baltimore by Nick I don`t think he could have been more helpful, he got me the best deal and booked my customer care assistance because of m...

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Harjinder Bhamra

Posted on 13 Oct 2014

I am very pleased with the customer care and service provided by Davis. He is very professional and efficient and provided information on the spot. Very pleasant to deal with. Keep up the good work...

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Peacocklincaps

Posted on 08 Oct 2014

I`ve been using hoodaki for long periods of time, I find it too easy using hoodaki very good customer service and easy to talk with.

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Mariam Suleman

Posted on 08 Oct 2014

I am a first time customer for booking a ticket via Hoodaki, I am very pleased to have booked my ticked with the company. The the person who dealt with my booking is Ashley she is so professional, pol...

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Patrick Alegora

Posted on 08 Oct 2014

Very happy with the deals i get everytime i book a flight and the service were very helpful. Would recommend hoodaki.

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Rubina Dahal

Posted on 04 Oct 2014

I am looking to book a flight from Kuala Lumpur, Malaysia to London. I would be grateful to hear from you.

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Basir Ahmad

Posted on 01 Oct 2014

Thankyou James, This was the first time to get my family`s air tickets booked through your company. I was quite impressed as the information given was clear, our requirement was easily understood and...

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Janet Thomas

Posted on 30 Sep 2014

As usual pleasure doing business with you. I used Hoodaki last year for the first time and found the staff to be first class. I contacted Abhi again this year as he was very helpful, friendly and kno...

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Albert Smith

Posted on 30 Sep 2014

Hello Abhi thank you for the wonderful service. I will highly recommend the service

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Ajab Khanzada

Posted on 29 Sep 2014

I would like to thank the Hoodaki team for the professional service offered in helping with my flight bookings. Your agent Alan was very thorough in finding me the right flight and fare along with th...

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Magdalena Kaminska

Posted on 25 Sep 2014

Well organised, friendly and helpful staff. I was dealing with Ian, he explain twice all the booking procedure, was helpful to answer all questions. After completing all bookings he went over all st...

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Cinesh Gopurathingal

Posted on 24 Sep 2014

It is my pleasure to give the feedback. Costumer service was very good and excellent we got the ticket in a reasonable price and I will always recommend to my friends and family. Once again I take...

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Ronald Darcy

Posted on 24 Sep 2014

Hi Michael, thanks for being so patient and helpful finding me a suitable air flight to Christchurch. I have kept your number in my "little important numbers book" and will use you again and recommend...

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Brinder Kaur

Posted on 19 Sep 2014

Very efficient and got lot of patience. Very smooth transaction she did with me. Gave me best deal which I was looking for. Going to contact her again near future for my next trip deals.

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Andrew Hinson

Posted on 19 Sep 2014

I am working nearly 5 years from customer service background and today I feels very proud that someone like Ronn who is so dedicate to help the customers and actually understands the needs of the cus...

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Zeeshan Hameed

Posted on 18 Sep 2014

I recieved a very professional and constructive call from ur agent Jenny.. She is very helpful and friendly deal with me in an efficient manner, and provides me what i desperate want. Her customer se...

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Sunny Mehta

Posted on 17 Sep 2014

I was very pleased with the service provided to me by Michael. He is patient and willing to do the best for the customer.

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Erica Thomas

Posted on 15 Sep 2014

I recently booked a return flight to SA through your company and I was more than pleasantly surprised with the excellent, no nonsense/hassle service I received. I spoke with a pleasant, informative ma...

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Marianda Bonilauri

Posted on 15 Sep 2014

Thank you for a wonderful service, Jenny was very helpful and I did had a lot of things I wanted for my long flight. She did it all without any hesitation and I am sure the best prices aswell.

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K A Bryce

Posted on 13 Sep 2014

Just a word to say I was impressed with Alan`s service and persistence to find what I was looking for. After many calls to other companies it was a pleasure and relief to transact with him.

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Cotton Stedman

Posted on 12 Sep 2014

My recent booking of a flight to mumbai - Alan was very helpful, friendly, professional and found me a great deal. I will definitely book with you guys again.

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Colin Craddock

Posted on 11 Sep 2014

I found the staff member (Nick) both polite and very helpful...the whole thing was dealt with quickly and efficiantly... would use again...

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Mick

Posted on 10 Sep 2014

Hi, would like to say, was pleased with the service from Alan at hoodaki, was helpful and informative. Thanks from mick

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