Claire Swallow
Posted on 18 Jan 2015
Sid has sold us flights to Bangkok and to Auckland. I have been very pleased with his customer service. He has not been pushy, but has kept in touch with up dates and finding best possible deals.
Sid has sold us flights to Bangkok and to Auckland. I have been very pleased with his customer service. He has not been pushy, but has kept in touch with up dates and finding best possible deals.
Tony Suarez
Posted on 12 Jan 2015
The service given to me by Jenny was first class keep up the good work ,friendly and helpful.
The service given to me by Jenny was first class keep up the good work ,friendly and helpful.
Muriel Couper
Posted on 12 Jan 2015
Just to let you know that I was very impressed with the service I received when I purchased a flight with Hoodaki. The sales assistant, Ronn could not have been nicer and his English was so easy to un...
Just to let you know that I was very impressed with the service I received when I purchased a flight with Hoodaki. The sales assistant, Ronn could not have been nicer and his English was so easy to understand. Thank you.
Barry Iles
Posted on 06 Dec 2014
I was very pleased with the way both you and Annora dealt with my problems and would be happy to use you for future holidays and flights also would happily recommend you to friends.
I was very pleased with the way both you and Annora dealt with my problems and would be happy to use you for future holidays and flights also would happily recommend you to friends.
Bijal Lakhani
Posted on 01 Dec 2014
Recently I made a booking with Ronn and would like to say that I was very pleased with his service, he was very helpful and his customer service was fantastic. Since it was a last minute booking, Ronn...
Recently I made a booking with Ronn and would like to say that I was very pleased with his service, he was very helpful and his customer service was fantastic. Since it was a last minute booking, Ronn really helped me to find the best deal.
I would most definitely Recommended your agency and Ronn to family and friends.
Pocy Nyathi
Posted on 30 Nov 2014
I must say after searching the net for over 96 hours, I came across your website and a very patient, knowledgeable and articulate representative who identified himself as NICK. Contrary to some other...
I must say after searching the net for over 96 hours, I came across your website and a very patient, knowledgeable and articulate representative who identified himself as NICK. Contrary to some other sales representatives,he went through the entire process of searching for and convincing me to fly ET airlines in a very professional non patronising manner.He even took the time to educate me on a number of things regarding air travel that I did not know.I most likely will use Hoodaki again in future because your representative Nick gave me all the peace of mind that I needed in choosing an airline to fly on.I hope he stays with your company long enough.
Tachana
Posted on 28 Nov 2014
I am pleased the way I was dealt with the booking and the service was quick and efficient and no doubt we will book with yourselves again.
I am pleased the way I was dealt with the booking and the service was quick and efficient and no doubt we will book with yourselves again.
Bob Bale-Frost
Posted on 26 Nov 2014
Thank you for helping me with the recent flight James booked for my wife.
We have booked with you many times in the past and as usual it was friendly, very efficient and with competitive prices.
W...
Thank you for helping me with the recent flight James booked for my wife.
We have booked with you many times in the past and as usual it was friendly, very efficient and with competitive prices.
We will be happy to call you again for our next flight.
Ritesh Punjabi
Posted on 25 Nov 2014
1 Quick and reliable services.
2 Positive and supportive attitude.
3 Right guidance to customers.
Overall fantastic, prompt and genuine response.
Once again, Thanks for your assistance for my...
1 Quick and reliable services.
2 Positive and supportive attitude.
3 Right guidance to customers.
Overall fantastic, prompt and genuine response.
Once again, Thanks for your assistance for my sisters booking, Ill give you call this evening.
Francis Sturt
Posted on 25 Nov 2014
Hi, thanks for a good value service and your customer care. The agent was polite, friendly and very informative. Also, thank you for warning me about any difficulties I may face with the flights and i...
Hi, thanks for a good value service and your customer care. The agent was polite, friendly and very informative. Also, thank you for warning me about any difficulties I may face with the flights and in particular, Philippine Airways. If all goes well on my vacation; I will book my flights again with Hoodaki.
Angela Clarke
Posted on 24 Nov 2014
I would like to say that I am so pleased with the service received from Fred regarding my recent booking.
It was a difficult situation as I had already booked my flight through another agency but wa...
I would like to say that I am so pleased with the service received from Fred regarding my recent booking.
It was a difficult situation as I had already booked my flight through another agency but wanted my partner to join me.
I was getting myself so stressed out about it but on Saturday Fred sorted everything out and made our day.
My partner did not want to fly back on New Years Day (a day before me).
Fred thank you for all you have done and I will certainly come back to you again as we travel at least four times a year.
Dennis James Verrall
Posted on 20 Nov 2014
Hi there thank you so much for booking my flight to the phillippines on Jan the 11th the lady that booked my flight was named Anora she was very very helpful lady and the service she provided was seco...
Hi there thank you so much for booking my flight to the phillippines on Jan the 11th the lady that booked my flight was named Anora she was very very helpful lady and the service she provided was second to none. I would recommend anybody to use your services.
Sharina Klaasens
Posted on 16 Nov 2014
I am pleased to provide feedback on the service that Ronn provided me with. He was polite and pleasant at all times. Ronn went out of his way to help me, which I appreciate very much. As usual, Hoodak...
I am pleased to provide feedback on the service that Ronn provided me with. He was polite and pleasant at all times. Ronn went out of his way to help me, which I appreciate very much. As usual, Hoodaki has provided excellent service which is why I have been booking my flights with you for a number of years!
Rebeca Capece
Posted on 15 Nov 2014
Mr Alan, who assist me to buy the tickets to Bangkok,was extremely helpful and patient.
I congratulate his service.
Mr Alan, who assist me to buy the tickets to Bangkok,was extremely helpful and patient.
I congratulate his service.
Rehan Shah
Posted on 11 Nov 2014
On the 11th of November I called Davis to book a flight to Islamabad. He kindly searched for a suitable flight for the dates requested. I asked him to call me back in ten mins which he kindly did. He...
On the 11th of November I called Davis to book a flight to Islamabad. He kindly searched for a suitable flight for the dates requested. I asked him to call me back in ten mins which he kindly did. He negotiated the price and provided me with a good discount. He kept excellent communication and I am very impressed so far!
James Heffernan
Posted on 11 Nov 2014
have used hoodaki travel before and the service is excellent..well done..!!!
have used hoodaki travel before and the service is excellent..well done..!!!
Zoe Wylde
Posted on 08 Nov 2014
On 25th Oct we had to re book flights to Abu Dhabi due to a train being cancelled from Wakefield to Kings Cross. We were extremely upset and worried that we might not be able to reach our final destin...
On 25th Oct we had to re book flights to Abu Dhabi due to a train being cancelled from Wakefield to Kings Cross. We were extremely upset and worried that we might not be able to reach our final destination of Kathmandu. ROGER from Hoodaki was FABULOUS! He assisted in re ticketing our flights and kept in contact with us throughout. He was calm and reassuring despite the poor signal on our phone because of the train! Thanks Roger, we had a great holiday in the end and are in the process of claiming on insurance for the extra costs.
Monique Rugambwa
Posted on 08 Nov 2014
I had a good service from Abhi who helped with everything with booking my flights to Africa! Many thanks I appreciate
I had a good service from Abhi who helped with everything with booking my flights to Africa! Many thanks I appreciate
Shermeen Kabul
Posted on 31 Oct 2014
Axel was very helpful as it was a last minute booking he answered all my questions promptly Very satisfied with the service
Axel was very helpful as it was a last minute booking he answered all my questions promptly Very satisfied with the service
Phil Moran
Posted on 30 Oct 2014
I`ve recently purchased air tickets to koh Samui from Hoodaki.
I dealt with James who was very thorough and polite. If there`s one thing I hate it`s being pressurised but with James there wasn`t any...
I`ve recently purchased air tickets to koh Samui from Hoodaki.
I dealt with James who was very thorough and polite. If there`s one thing I hate it`s being pressurised but with James there wasn`t any pressure and because of that and the price being reasonable, I brought the airfares.
I`d like to thank James for his professionalism.
Maaz Pasha
Posted on 30 Oct 2014
I must say the NICK, who was dealing with me on behalf your company , is very helpful and considerate professional.
I am really thankful to him and your company as a whole.
I must say the NICK, who was dealing with me on behalf your company , is very helpful and considerate professional.
I am really thankful to him and your company as a whole.
Douglas Redpath
Posted on 26 Oct 2014
Very Gooid Service and Good prices for flights from Michael and he cannot do enough for me the customer and an asset to Hoodaki
Very Gooid Service and Good prices for flights from Michael and he cannot do enough for me the customer and an asset to Hoodaki
Vaibhav Shekhar
Posted on 26 Oct 2014
I would like say that I have received an excellent service from your team member Nick. I have always used Hoodaki to book my tickets and I would recommend it to my friends and family members.
I would like say that I have received an excellent service from your team member Nick. I have always used Hoodaki to book my tickets and I would recommend it to my friends and family members.
Adwoa Akuoko
Posted on 24 Oct 2014
Alan, the agent was very professional and helpful, he took time to understand my requirements and did all he could to get me a flight within my budget and for the period I wanted. I will give him...
Alan, the agent was very professional and helpful, he took time to understand my requirements and did all he could to get me a flight within my budget and for the period I wanted. I will give him a 5 star for his service and will recommend the site to others.
Sachi
Posted on 18 Oct 2014
The customer service provide by James was fantastic. He came across very nicely We would certainly like to book again with Hoodaki
The customer service provide by James was fantastic. He came across very nicely We would certainly like to book again with Hoodaki
Mudhoo Kiran
Posted on 16 Oct 2014
I was looking for an urgent flight to visit my father who was quite ill in Mauritius. I called Benz Travel agency and spoke to a gentleman called Axel. I personally found Axel very professional and ef...
I was looking for an urgent flight to visit my father who was quite ill in Mauritius. I called Benz Travel agency and spoke to a gentleman called Axel. I personally found Axel very professional and efficient. I called Alex around 5 pm the day before I was travelling. Alex was constantly in touch until I got my e-ticket.
I highly recommend Benz Travel and look forward to travel with Benz Travel in future
Monalisa Mateo
Posted on 16 Oct 2014
I would like to take the time to leave a review for Michael.
My partner has used Michael on a number of occasions and came highly recommended.
I experienced Michaels services for the first time...
I would like to take the time to leave a review for Michael.
My partner has used Michael on a number of occasions and came highly recommended.
I experienced Michaels services for the first time yesterday while booking a flight to Manila, Philippines.
Michael was very professional in his emails and his telephone manor was very polite.
He worked efficiently in order to meet our travelling needs and date criteria, within a couple of hours we had secured the booking.
I will be recommending him to my friends and family and will definitely be using him again for any future bookings.
Pat Lucas
Posted on 14 Oct 2014
I was helped on the phone to book a flight from Heathrow to Baltimore by Nick I don`t think he could have been more helpful, he got me the best deal and booked my customer care assistance because of m...
I was helped on the phone to book a flight from Heathrow to Baltimore by Nick I don`t think he could have been more helpful, he got me the best deal and booked my customer care assistance because of mobility problems.
It`s people like Nick that will keep me coming back to HOODAKI, well done for an excellent service.
Harjinder Bhamra
Posted on 13 Oct 2014
I am very pleased with the customer care and service provided by Davis. He is very professional and efficient and provided information on the spot.
Very pleasant to deal with. Keep up the good work...
I am very pleased with the customer care and service provided by Davis. He is very professional and efficient and provided information on the spot.
Very pleasant to deal with. Keep up the good work and you will be definitely recommended to family and friends.
Peacocklincaps
Posted on 08 Oct 2014
I`ve been using hoodaki for long periods of time, I find it too easy using hoodaki very good customer service and easy to talk with.
I`ve been using hoodaki for long periods of time, I find it too easy using hoodaki very good customer service and easy to talk with.
Mariam Suleman
Posted on 08 Oct 2014
I am a first time customer for booking a ticket via Hoodaki, I am very pleased to have booked my ticked with the company. The the person who dealt with my booking is Ashley she is so professional, pol...
I am a first time customer for booking a ticket via Hoodaki, I am very pleased to have booked my ticked with the company. The the person who dealt with my booking is Ashley she is so professional, polite and helpful. I had some difficulty in paying by my internet card on line, she took me step by step with such patience through the system and I managed to get the payment through.
I have dealt with a lot of travel agents, but have not had such an excellent service as I had with Ashley while booking the ticket. I highly recommend Hoodaki, my tickets will be booked always with Hoodaki from now.
Thank you so much Ashley for helping me, God Bless
Patrick Alegora
Posted on 08 Oct 2014
Very happy with the deals i get everytime i book a flight and the service were very helpful. Would recommend hoodaki.
Very happy with the deals i get everytime i book a flight and the service were very helpful. Would recommend hoodaki.
Rubina Dahal
Posted on 04 Oct 2014
I am looking to book a flight from Kuala Lumpur, Malaysia to London. I would be grateful to hear from you.
I am looking to book a flight from Kuala Lumpur, Malaysia to London. I would be grateful to hear from you.
Basir Ahmad
Posted on 01 Oct 2014
Thankyou James, This was the first time to get my family`s air tickets booked through your company. I was quite impressed as the information given was clear, our requirement was easily understood and...
Thankyou James, This was the first time to get my family`s air tickets booked through your company. I was quite impressed as the information given was clear, our requirement was easily understood and acted upon and you were keen and enthusiastic in helping us out. I am certain to contact hoodaki again for our travel needs.
Janet Thomas
Posted on 30 Sep 2014
As usual pleasure doing business with you. I used Hoodaki last year for the first time and found the staff to be first class. I contacted Abhi again this year as he was very helpful, friendly and kno...
As usual pleasure doing business with you. I used Hoodaki last year for the first time and found the staff to be first class. I contacted Abhi again this year as he was very helpful, friendly and knowledgeable last time, and I was not disappointed. Excellent customer care skills
Albert Smith
Posted on 30 Sep 2014
Hello Abhi
thank you for the wonderful service. I will highly recommend the service
Hello Abhi
thank you for the wonderful service. I will highly recommend the service
Ajab Khanzada
Posted on 29 Sep 2014
I would like to thank the Hoodaki team for the professional service offered in helping with my flight bookings. Your agent Alan was very thorough in finding me the right flight and fare along with th...
I would like to thank the Hoodaki team for the professional service offered in helping with my flight bookings. Your agent Alan was very thorough in finding me the right flight and fare along with the minimal transfer times. Very good service. Thank you.
Magdalena Kaminska
Posted on 25 Sep 2014
Well organised, friendly and helpful staff. I was dealing with Ian, he explain twice all the booking procedure, was helpful to answer all questions.
After completing all bookings he went over all st...
Well organised, friendly and helpful staff. I was dealing with Ian, he explain twice all the booking procedure, was helpful to answer all questions.
After completing all bookings he went over all stuff again to make sure that I understood what will happen next.
I was really happy and I will definitely book with Ian again in future.
Cinesh Gopurathingal
Posted on 24 Sep 2014
It is my pleasure to give the feedback. Costumer service was very good and excellent we got the ticket in a reasonable price and I will always recommend to my friends and family.
Once again I take...
It is my pleasure to give the feedback. Costumer service was very good and excellent we got the ticket in a reasonable price and I will always recommend to my friends and family.
Once again I take this opportunity to thank FRED who has helped us to get this ticket in time and a reasonable price.
Hope I can get ticket from you next time as well. Once again I thank you each and every one in your team and in future also hope you will have a good costumer service.
Ronald Darcy
Posted on 24 Sep 2014
Hi Michael, thanks for being so patient and helpful finding me a suitable air flight to Christchurch. I have kept your number in my "little important numbers book" and will use you again and recommend...
Hi Michael, thanks for being so patient and helpful finding me a suitable air flight to Christchurch. I have kept your number in my "little important numbers book" and will use you again and recommend you to friends. thank you
Brinder Kaur
Posted on 19 Sep 2014
Very efficient and got lot of patience. Very smooth transaction she did with
me. Gave me best deal which I was looking for. Going to contact her again
near future for my next trip deals.
Very efficient and got lot of patience. Very smooth transaction she did with
me. Gave me best deal which I was looking for. Going to contact her again
near future for my next trip deals.
Andrew Hinson
Posted on 19 Sep 2014
I am working nearly 5 years from customer service background and today I feels very proud that someone like Ronn who is so dedicate to help the customers and actually understands the needs of the cus...
I am working nearly 5 years from customer service background and today I feels very proud that someone like Ronn who is so dedicate to help the customers and actually understands the needs of the customer and responding to their inquires is most valuable for the company.
I really appreciated for all the effort Ronn had put to help and made my life far easier. Good luck Ronn for you future, You will rock where ever you go.. for the senior managers keep promote employer like Ronn your company will shine like bright stars....
Zeeshan Hameed
Posted on 18 Sep 2014
I recieved a very professional and constructive call from ur agent Jenny..
She is very helpful and friendly deal with me in an efficient manner, and provides me what i desperate want. Her customer se...
I recieved a very professional and constructive call from ur agent Jenny..
She is very helpful and friendly deal with me in an efficient manner, and provides me what i desperate want. Her customer service is really good..
Sunny Mehta
Posted on 17 Sep 2014
I was very pleased with the service provided to me by Michael.
He is patient and willing to do the best for the customer.
I was very pleased with the service provided to me by Michael.
He is patient and willing to do the best for the customer.
Erica Thomas
Posted on 15 Sep 2014
I recently booked a return flight to SA through your company and I was more than pleasantly surprised with the excellent, no nonsense/hassle service I received. I spoke with a pleasant, informative ma...
I recently booked a return flight to SA through your company and I was more than pleasantly surprised with the excellent, no nonsense/hassle service I received. I spoke with a pleasant, informative man who found me an ideal flight at an affordable price within just a few minutes. It was booked, confirmed and sorted out in no time at all without the usual hassles I found with other flight agencies. I would definitely recommend your services to friends and family and I will certainly use you again.
Marianda Bonilauri
Posted on 15 Sep 2014
Thank you for a wonderful service, Jenny was very helpful and I did
had a lot of things I wanted for my long flight. She did it all without
any hesitation and I am sure the best prices aswell.
Thank you for a wonderful service, Jenny was very helpful and I did
had a lot of things I wanted for my long flight. She did it all without
any hesitation and I am sure the best prices aswell.
K A Bryce
Posted on 13 Sep 2014
Just a word to say I was impressed with Alan`s service and persistence to find what I was looking for. After many calls to other companies it was a pleasure and relief to transact with him.
Just a word to say I was impressed with Alan`s service and persistence to find what I was looking for. After many calls to other companies it was a pleasure and relief to transact with him.
Cotton Stedman
Posted on 12 Sep 2014
My recent booking of a flight to mumbai - Alan was very helpful, friendly, professional and found me a great deal. I will definitely book with you guys again.
My recent booking of a flight to mumbai - Alan was very helpful, friendly, professional and found me a great deal. I will definitely book with you guys again.
Colin Craddock
Posted on 11 Sep 2014
I found the staff member (Nick) both polite and very helpful...the whole thing was dealt with quickly and efficiantly... would use again...
I found the staff member (Nick) both polite and very helpful...the whole thing was dealt with quickly and efficiantly... would use again...
Mick
Posted on 10 Sep 2014
Hi, would like to say, was pleased with the service from Alan at hoodaki, was helpful and informative. Thanks from mick
Hi, would like to say, was pleased with the service from Alan at hoodaki, was helpful and informative. Thanks from mick