Customer Testimonials

We are constantly trying to increase our customer service levels. If you have a staff appreciation email please go to our contact us section and post the same under the feedback head. We do believe that every suggestion is valuable to us and would be grateful if you could leave your suggestions or any other query in our contact us section.

Thomas Field

Posted on 02 Apr 2017

I found Abhi the operator who dealt with me very helpful he looked for the best deals to suite my budget thank you.

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Samia Tariq

Posted on 02 Apr 2017

It was a really nice experience to book a ticket from you people.

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Degs White

Posted on 01 Apr 2017

Today I booked a flight with yourselves greatly helped by one of your agents Jenny. Jenny was very professional and under her advice and guidance saved me money by searching alternative flight detai...

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Donna Griffith

Posted on 01 Apr 2017

Ron was very patient and polite with me excellent service. Hope the rest of my Journey goes as easily.

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Devendra Kodwani

Posted on 31 Mar 2017

This is to say that Hoodaki have offered very good service to get good price and advice on travel booking.

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Jennifer Esmino

Posted on 27 Mar 2017

Very nice lady, went through all possible cheap flights that I could avail.Explained and answered every questions I asked and reassured me. Very helpful and kind.

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Miriam Wisdom

Posted on 27 Mar 2017

I'm pleased overall with the flights. Kim was very polite, understanding and very helpful.

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Ian Hughes

Posted on 26 Mar 2017

Hi there just like to say thank you very much to Andrew for booking my flight to Goa he done an excellent job i will be booking here again in the future.

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Majid Butt

Posted on 24 Jan 2017

Excellent service and good dealing with customer. 10 out of 10

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Nelson Bretania

Posted on 24 Jan 2017

I am happy with the service I got from James. After we agreed on my flight and paid for it, he sent the e-ticket as soon as possible. I did not wait for days to receive the e-ticket like before. He is...

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Bharat Sharma

Posted on 23 Jan 2017

Ronn was very helpful in making a booking for me. He has also helped me in the past so I always call him when I need to go India

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Eva W Wainaina

Posted on 22 Nov 2016

I have had great service from both jay and Kate booking my flights to Kenya. I love Hoodaki as I can book a flight, pay deposit and pay the rest at a later date. Thank you so much for everything and k...

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Felix Chukwuma

Posted on 22 Nov 2016

I will not fail to comment that your booking staff that attended to me was excellent. Her communication skill was wonderful and she prove to be a good business lady. Her approach made me do all m...

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Henry Grant

Posted on 21 Nov 2016

EXCELLENT SERVICE FROM HOODAKI, PROMPT RESPONSE WHEN I CALLED TO ASK QUESTIONS, AND HELPFUL STAFF KEEN TO SORT MY ISSUE OUT FOR ME. KATE WAS PARTICULARLY HELPFUL. I WOULD CERTAINLY USE HOODAKI AGAIN.

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Neil Spencer

Posted on 21 Nov 2016

Good price and service from Davis.

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Isabella Fraser

Posted on 19 Nov 2016

To whom it may concern. I had a very pleasant experience with Fred. He did everything to help me get tickets from Edinburgh to Bangkok. He gave me many options for a ticket and in the end I got th...

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Antonio Mascarenhas

Posted on 16 Oct 2016

Thank you very much for helping me book flight tickets to Goa. You were a great help and delivered wonderful service. I look forward to booking my next flight tickets with you in the future.

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Joseph Fernandes

Posted on 14 Oct 2016

Thank - you for arranging the flight for my family to Goa - India and giving me the very best deal. Your customer service is legendary, you made me to return to you to arrange my family travel plans....

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Narendra Sharma

Posted on 13 Oct 2016

This is to convey the excellent service I have received from Kim. She has been very polite, punctual, sincere and sensitive. I think she is an exceptional employee and an asset to your organisation.....

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Arvind Ray

Posted on 12 Oct 2016

Keith is a wonderful person. He really made genuine efforts to get us the tickets that we wanted. He is very patient, polite and resourceful. It has been a great pleasure dealing with him. Look forwar...

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Yogeesha

Posted on 11 Oct 2016

I would like to give my feedback on tickets booked from London to Bengaluru (India) on 10th Oct 2016. I commend Keith for displaying good amount of patience, explaining various ticket/flight option an...

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Isabel Ledesma

Posted on 09 Oct 2016

I rang your office with an enquiry this afternoon. The agent named Anna took the call. I did not have the information she needed to locate my reservation so i said I will call back. She then said th...

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Bode Ladele

Posted on 09 Oct 2016

Excellent service! We have been using Hoodaki for about 10 years now. The agent, Harry was very patient and understanding.

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Fatima

Posted on 09 Oct 2016

I’ve been using Hoodaki for a few years now but quite recently, I had the pleasure of Jenny’s excellent service! She not only understood our needs to book an affordable trip but actually found us bett...

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Mushtaq Khan

Posted on 08 Oct 2016

It was a very good experience dealing with your company, I managed to get a good deal and I was happy with the service I received from the company staff especially Lisa who was very helpful and concer...

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Rukhshana

Posted on 08 Oct 2016

Thank you for your excellent service.

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Arfat Sheikh

Posted on 07 Oct 2016

Thankz to lisa she was very helpful....

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Salim Pabani

Posted on 05 Oct 2016

Gave us excellent service Seats in Aisle to be confirmed

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Kea Wood

Posted on 05 Oct 2016

Thank you for your fantastic service as I was booking my ticket

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Lydia Ajani

Posted on 05 Oct 2016

I was attended to by Axel, who was good and very nice spoken and very supportive. He took his time to go through all I asked of him. And I have no any reason to grudge him as he has a good custome...

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Parveen Dogar

Posted on 04 Oct 2016

The service I have received from Kim at Hoodaki is non the less but only exceptional, calm, informative and full of patience which we do not get in these days. I have already recommended Kim and her...

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Sweetie Raval

Posted on 02 Oct 2016

I use Hoodaki for all my long haul complicated travel for many years. I have used hoodaki to book for my family and friends. The prices are very competitive! I always find everyone very helpful. This...

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Vincent

Posted on 22 Aug 2016

I am very pleased with the way my booking went. bill was very good and did everything he could to help me find the flight is was happy with.............. thanks bill u where great

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Pratik Undhad

Posted on 22 Aug 2016

My name is Pratik Undhad and I just used service from Jenny in order to book flight tickets from Glasgow to Ahmedabad. I have to say that Jenny is very good communicator and friendly with the customer...

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Amy Cooke

Posted on 22 Aug 2016

great service from Andrew thank you!

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Leslie

Posted on 21 Aug 2016

I was pleased with the service for booking my ticket. I received useful and instant help from Andrew who with great patience.

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Sverre Aarseth

Posted on 19 Aug 2016

I have booked a flight London to Sao Paulo, return. with HOODAKI. In spite of recent price increases the agent was able to find the same flight with another company on slightly different dates which I...

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John Morris

Posted on 18 Aug 2016

I would like to thank James for the patience he took with me in making everything so easy for me have printed off my e ticket.

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Mohammed

Posted on 14 Aug 2016

I would like to thank you all and Mac in particular for the wonderful service we have received. Mac is one of the politest people I have ever spoken to and offered amazing service providing the packag...

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Sarfraz Pervaiz

Posted on 14 Aug 2016

I really appreciate the services given by Mr. Andrew. He looked after me in finding the ticket with patience and with professional way. I will recommend my friends.

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Geraldine Gomez

Posted on 14 Aug 2016

Very happy with the service given by Kate regarding our tickets to Perth. She was very helpful and did her best to get the best deal for us. She was polite and very understanding. She did her best to...

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Gerri D’Silva

Posted on 10 Aug 2016

This is my first experience of booking with Hoodaki – I have had and used a travel agent for over 30 years in Manchester as I am not very keen on booking over the internet – unfortunately my travel ag...

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Ron Tolley

Posted on 10 Aug 2016

Dear Kim would like to thank you for helping me book my ticket to the Philippines, you are are very good worker and very helpful and willing to do as much as you can whatever your customer ask's, will...

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Yogeshwar Patel

Posted on 07 Aug 2016

I had excellent service from Ronn.

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Ashlie Williams

Posted on 04 Aug 2016

Overall positive experience booking through Hoodaki/Benz Travel. However when you put in destination and required flight dates on the Hoodaki website, the quoted amount shown is quite different (lower...

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William Mason

Posted on 04 Aug 2016

The service was very good and the price very competitive. Thank you for being patient with me.

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Kashif

Posted on 03 Aug 2016

I was very happy speaking with Andrew and i am a very happy customer. Andrew was very helpful, polite and clear. I would most definitely use Hoodaki again and recommend your services to my friends.

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Robina Jamal Nasir

Posted on 03 Aug 2016

I rang to find out information on flights. And i spoke with Jenny, she was extremely helpful, listened to all my requirement. This was the first time i have used Hoodaki, I am extremely impressed with...

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Akhtar

Posted on 03 Aug 2016

excellent service provided throughout process. Kate was very helpful and polite. really like his services. thanks

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Dilip George

Posted on 02 Aug 2016

I would like to take this opportunity to thank Mr Eric for his exceptional service. He made sure i had all the correct information before i booked and he made sure i got the best fare available for th...

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